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수신측에서 반송이되고있는 이유에대해 설명해준 내용입니다

The email address is fine, is the IP of your email server which now is a part of IP class which made a lot of spams and attack of internet. This is why I asked you if you have a STATIC IP address or Dynamic. If you have a STATIC IP address (fixed, not changing) we can add you in the whitelist of our server.

It is just pure coincidence that happened while I was adding the new products on the website.

In comparison with other companies we have a very tough firewall on our server.

We unban your address over 100 times, its still going the attacks from an IP of your IP class, so the internet provider must offer you a static IP address.

To maintain the communication with you we bought another hosting on a very weak server so it will not check the ban list over the internet, this address is ****@**** . If you send the email only to that email address it might go through without errors.

If you need some help about these things please let me know.

The email address is fine, is the IP of your email server which now is a part of IP class which made a lot of spams and attack of internet. This is why I asked you if you have a STATIC IP address or Dynamic. If you have a STATIC IP address (fixed, not changing) we can add you in the whitelist of our server.

It is just pure coincidence that happened while I was adding the new products on the website.

In comparison with other companies we have a very tough firewall on our server.

We unban your address over 100 times, its still going the attacks from an IP of your IP class, so the internet provider must offer you a static IP address.

To maintain the communication with you we bought another hosting on a very weak server so it will not check the ban list over the internet, this address is ****@**** . If you send the email only to that email address it might go through without errors.

If you need some help about these things please let me know.

▷ 제품버젼 : win 7

▷ 오류발생 메뉴/주소 : 메일발송실패 /보낸주소 : ****@****

▷ 에러메세지 :

사유원문
 
The original message was received at Thu, 21 Feb 2019 15:05:16 +0900
from [10.197.10.48]

 ----- The following addresses had permanent fatal errors -----
<****@****>

 ----- Transcript of session follows -----
<****@****>... Deferred: Connection timed out with hansacreation.com.
Message could not be delivered for 1 hour
Message will be deleted from queue
 

Reporting-MTA: dns; mail-smail-vm77.hanmail.net
Arrival-Date: Thu, 21 Feb 2019 15:05:16 +0900

Final-Recipient: RFC822; ****@****
Action: failed
Status: 4.4.7
Remote-MTA: DNS; hansacreation.com
Last-Attempt-Date: Thu, 21 Feb 2019 16:11:19 +0900
  
 
▷ 질문내용 : 메일의 IP는 어떻게 알수있나요? 수신 측에서 저희가 보낸 메일이 블랙리스트 IP로 구별되어 들어온다고 합니다. 사유내용을 보시고

어떻게 해결할 수 있는지 알려주시면 감사하겠습니다 그쪽에서는 우리의 고정아이피를 알려달라고하는데

어떻게 설정할 수 있는지 알려주세요 !