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미발신 메일의 리턴메일 문제 문의

인*****나 2018.09.07 16:27 조회 8440

※ 필수입력정보 ※


▷ 제품버젼 :Nmail PHP2.6.12 UTF-8

▷ 오류발생 메뉴/주소 :****@****

▷ 에러메세지 :

에러메시지 ⓐ 

[<00>] XMail bounce: Rcpt=[****@****];Error=[522-5.7.1 <****@****>: Recipient address rejected: Requested mail action aborted: exceeded storage allocation

522 5.7.1 Please see http://support.mailhostbox.com/email-administrators-guide-error-codes/ for explanation of the problem.]



[<01>] Error sending message [***-****-*******-****-****9454464.1b6c96.eml] from [webmail.nayana.com].


ID: <S716376>

Mail From: <****@****>

Rcpt To: <****@****>

Server: <us2.mx3.mailhostbox.com> [208.91.199.226]



[<02>] The reason of the delivery failure was:


522-5.7.1 <****@****>: Recipient address rejected: Requested mail action aborted: exceeded storage allocation

522 5.7.1 Please see http://support.mailhostbox.com/email-administrators-guide-error-codes/ for explanation of the problem.



[<04>] Here is listed the message log file:


[PeekTime] ***-****-**** : Wed, 29 Aug 2018 11:29:51 +0900

<<

ErrCode = -82

ErrString = [RCPT TO:] not permitted by remote SMTP server

ErrInfo = 522-5.7.1 <****@****>: Recipient address rejected: Requested mail action aborted: exceeded storage allocation

522 5.7.1 Please see http://support.mailhostbox.com/email-administrators-guide-error-codes/ for explanation of the problem.

SMAIL SMTP-Send MX = "us2.mx3.mailhostbox.com." SMTP = "webmail.nayana.com" From = "****@****" To = "****@****" Failed !

SMTP-Error = "522-5.7.1 <****@****>: Recipient address rejected: Requested mail action aborted: exceeded storage allocation

522 5.7.1 Please see http://support.mailhostbox.com/email-administrators-guide-error-codes/ for explanation of the problem."

SMTP-Server = "us2.mx3.mailhostbox.com."

>>



[<05>] Here is listed the initial part of the message:


X-Deliver-To: ****@****

X-AuthUser: ****@****

Received: from newimac27 ([175.198.74.198]:63449)

by webmail.nayana.com with [XMail 1.22 PassKorea120228 ESMTP Server]

id <S716376> for <****@****> from <****@****>;

Wed, 29 Aug 2018 11:29:50 +0900

From: <****@****>

To: "'Kyungho Noh \(Jack N\)'" <****@****>

Cc: <****@****>

References: <000a01d43e96$ff9bbcc0$fed33640$@dasan-syschem.com> <****@****>

In-Reply-To: <****@****>

Subject: =?utf-8?B?UkU6IOqzhOyVveyEnCDqtIDroKgg6rG0?=

Date: Wed, 29 Aug 2018 11:29:54 +0900

Message-ID: <001301d43f40$2c476400$84d62c00$@dasan-syschem.com>

MIME-Version: 1.0

Content-Type: multipart/alternative;

boundary="----=_NextPart_000_0014_01D43F8B.9C3351C0"

X-Mailer: Microsoft Outlook 16.0

Thread-Index: AQF5EW7yFodp3ShQ8onQ1D5q9QfCBQEWa9B/pYOpbAA=

Content-Language: ko

에러메시지 ⓑ 

[<00>] XMail bounce: Rcpt=[****@****];Error=[522-5.7.1 <****@****>: Recipient address rejected: Requested mail action aborted: exceeded storage allocation

522 5.7.1 Please see http://support.mailhostbox.com/email-administrators-guide-error-codes/ for explanation of the problem.]



[<01>] Error sending message [***-****-*******-****-****6121472.1debff.eml] from [webmail.nayana.com].


ID: <S73F10E>

Mail From: <****@****>

Rcpt To: <****@****>

Server: <us2.mx2.mailhostbox.com.> [us2.mx2.mailhostbox.com.]



[<02>] The reason of the delivery failure was:


522-5.7.1 <****@****>: Recipient address rejected: Requested mail action aborted: exceeded storage allocation

522 5.7.1 Please see http://support.mailhostbox.com/email-administrators-guide-error-codes/ for explanation of the problem.



[<04>] Here is listed the message log file:


[PeekTime] ***-****-**** : Fri, 7 Sep 2018 14:32:35 +0900

<<

ErrCode = -82

ErrString = [RCPT TO:] not permitted by remote SMTP server

ErrInfo = 522-5.7.1 <****@****>: Recipient address rejected: Requested mail action aborted: exceeded storage allocation

522 5.7.1 Please see http://support.mailhostbox.com/email-administrators-guide-error-codes/ for explanation of the problem.

SMAIL SMTP-Send MX = "us2.mx2.mailhostbox.com." SMTP = "webmail.nayana.com" From = "****@****" To = "****@****" Failed !

SMTP-Error = "522-5.7.1 <****@****>: Recipient address rejected: Requested mail action aborted: exceeded storage allocation

522 5.7.1 Please see http://support.mailhostbox.com/email-administrators-guide-error-codes/ for explanation of the problem."

SMTP-Server = "us2.mx2.mailhostbox.com."

>>



[<05>] Here is listed the initial part of the message:


X-Deliver-To: ****@****

X-AuthUser: ****@****

Received: from newimac27 ([175.198.74.198]:61596)

by webmail.nayana.com with [XMail 1.22 PassKorea120228 ESMTP Server]

id <S73F10E> for <****@****> from <****@****>;

Fri, 7 Sep 2018 14:32:34 +0900

From: <****@****>

To: =?ks_c_5601-1987?B?J7CtseLH9Sc=?= <****@****>

Cc: <****@****>

Subject: =?ks_c_5601-1987?B?UkU6IEtETC0xILChsN0gwNq34Q==?=

Date: Fri, 7 Sep 2018 14:32:39 +0900

Message-ID: <000001d4466c$31405920$93c10b60$@dasan-syschem.com>

MIME-Version: 1.0

Content-Type: multipart/mixed;

boundary="----=_NextPart_000_0001_01D446B7.A12CBC10"

X-Mailer: Microsoft Outlook 16.0

Thread-Index: AdRGay6eoo5smycuRpCIBOpBzWFzEA==

Content-Language: ko




▷ 질문내용 : 고객사 이메일 계정이 각각 다른 주소로 메일을 발송하였으나 확인된 리턴메일 값입니다. 

오류 코드는 522-5.7.1로 확인되어 받는쪽의 메일용량이 차서 발생하는것으로 확인되고 있는데
****@**** <= 이쪽 메일에서 522-5.7.1 로 오류코드가 나오며,

해당 메일로는 발송을 한적이 없는데 해당 오류가 확인되어 문의드립니다. 


고객사에서 메일은 아웃룩 메일을 사용중이며, 참조에 오류 메시지에 나와 있는것처럼 회사 담당자의

메일 주소를 ****@**** 식으로 걸어서 사용하고있습니다.


원인 확인 부탁드립니다. 

감사합니다. 

댓글 1
이전 글 리턴메일 확인 요청 3 애***어 2018.09.11
다음 글 아래 질문 이어 문의드립니다. 1 인*****나 2018.09.07